Privacy Policy
Published
This policy explains what academy.ferventum.com collects, why, and for how long. Ferventum Academy is a training program of Ferventum.
What we collect
Browsing. Our server keeps a standard access log for security and capacity: the page requested, the time, the status code, the browser type, and the connecting IP address. The site is served through Cloudflare, which processes the same request data to deliver the pages and protect against abuse. The site sets no tracking cookies and runs no advertising.
Enquiries. When you send the enquiry form we store what you type: your name, your phone or WhatsApp number, your email address if you give one, the course you ask about, and your message, together with the time it was sent. We use it only to answer you and to arrange your enrolment.
How long we keep it
Enquiry records are deleted automatically 365 days after they were sent, unless you have enrolled, in which case your details move to our student records. Server access logs are rotated and kept for a short period for security purposes.
Who sees it
Only Ferventum staff who handle admissions. Enquiries may be forwarded to us as an instant message so we can reply quickly. We do not sell or share your details with advertisers.
Your choices
You can ask us to show, correct or delete the details you sent at any time by writing to [email protected] or by WhatsApp on +880 1711-191880.
Changes
If this policy changes, the updated date at the top of the page changes with it.